Privacy Policy

Last updated: 15 November 2025

1. Introduction

Trophy Anglers ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (the "Website").

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Website.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for tournaments or competitions
  • Contact us through our contact form
  • Subscribe to our newsletter
  • Participate in our mini games
  • Interact with our services

This information may include:

  • Name
  • Email address
  • Phone number
  • Postal address
  • Payment information (processed securely through third-party providers)

2.2 Automatically Collected Information

When you visit our Website, we may automatically collect certain information about your device, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent on pages
  • Referring website addresses
  • Device identifiers

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. For more information, please see our Cookie Policy.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, maintain, and improve our services
  • To process tournament registrations and manage competitions
  • To send you updates, newsletters, and promotional materials (with your consent)
  • To respond to your inquiries and provide customer support
  • To monitor and analyze usage patterns and trends
  • To detect, prevent, and address technical issues
  • To comply with legal obligations
  • To protect our rights and prevent fraud

4. Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

  • Consent: When you have given clear consent for us to process your personal data for specific purposes
  • Contract: When processing is necessary for the performance of a contract with you
  • Legal Obligation: When processing is necessary for compliance with a legal obligation
  • Legitimate Interests: When processing is necessary for our legitimate interests, provided your rights and freedoms do not override those interests

5. Data Sharing and Disclosure

We may share your information in the following situations:

  • Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, and hosting services
  • Business Transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities
  • Protection of Rights: We may disclose information to protect and defend our rights or property

We do not sell, trade, or rent your personal information to third parties for their marketing purposes.

6. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your personal information, we will securely delete or anonymize it.

7. Your Rights (GDPR)

Under the GDPR, you have the following rights regarding your personal data:

  • Right of Access: You have the right to request copies of your personal data
  • Right to Rectification: You have the right to request correction of inaccurate or incomplete data
  • Right to Erasure: You have the right to request deletion of your personal data under certain circumstances
  • Right to Restrict Processing: You have the right to request restriction of processing of your personal data
  • Right to Data Portability: You have the right to request transfer of your data to another service provider
  • Right to Object: You have the right to object to processing of your personal data
  • Right to Withdraw Consent: You have the right to withdraw your consent at any time

To exercise any of these rights, please contact us at [email protected].

8. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. If you are located outside the United Kingdom and choose to provide information to us, please note that we transfer the data to the United Kingdom and process it there.

10. Children's Privacy

Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

11. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

13. Data Protection Officer

We have appointed a Data Protection Officer (DPO) to oversee compliance with data protection laws. You can contact our DPO at:

Email: [email protected]
Subject Line: "Data Protection Inquiry"

14. Supervisory Authority

If you are located in the UK or EU and believe that we have not addressed your concerns regarding the processing of your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

ICO Website: https://ico.org.uk
ICO Helpline: 0303 123 1113
Address: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF, United Kingdom

15. Marketing Communications

If you have opted in to receive marketing communications from us, you may receive emails, newsletters, and promotional materials about our services, tournaments, and special offers.

You can opt out of receiving marketing communications at any time by:

  • Clicking the "unsubscribe" link in any marketing email
  • Contacting us at [email protected]
  • Updating your preferences in your account settings (if applicable)

Please note that even if you opt out of marketing communications, we may still send you transactional or administrative messages related to your account or our services.

16. Third-Party Services

Our Website may integrate with third-party services that have their own privacy policies. These services include:

  • Payment Processors: For processing tournament entry fees and payments (e.g., Stripe, PayPal)
  • Email Service Providers: For sending newsletters and communications (e.g., Mailchimp, SendGrid)
  • Analytics Services: For understanding website usage and performance (e.g., Google Analytics)
  • Hosting Providers: For website hosting and data storage
  • Google Maps: For displaying location information on our contact page

We encourage you to review the privacy policies of these third-party services to understand how they handle your information.

17. Data Breach Notification

In the event of a data breach that may affect your personal information, we will:

  • Investigate the breach immediately and take steps to contain it
  • Notify the relevant supervisory authority (ICO) within 72 hours if the breach poses a risk to individuals' rights and freedoms
  • Notify affected users without undue delay if the breach poses a high risk to their rights and freedoms
  • Provide clear information about the nature of the breach, the data involved, and steps being taken to address it
  • Offer guidance on steps users can take to protect themselves

18. Changes to Personal Information

You can update or correct your personal information at any time by:

  • Logging into your account (if applicable) and updating your profile information
  • Contacting us at [email protected]
  • Using the contact form on our Website
  • Calling us at +44 (0) 20 7453 5612

We will respond to your request within one month (or two months for complex requests) and may ask for verification of your identity before processing your request to ensure security.

19. Automated Decision-Making and Profiling

We do not currently use automated decision-making or profiling that produces legal effects or significantly affects you. If this changes in the future, we will:

  • Inform you about the automated processing
  • Obtain your explicit consent where required
  • Provide you with the right to human intervention
  • Allow you to express your point of view and contest the decision

20. Special Categories of Personal Data

We do not intentionally collect special categories of personal data (such as information about your health, race, ethnic origin, political opinions, religious or philosophical beliefs, sexual orientation, or biometric data) unless you voluntarily provide such information in connection with tournament participation (e.g., medical information for safety purposes).

If you do provide such information, we will:

  • Process it only with your explicit consent
  • Use it only for the specific purpose for which it was provided
  • Apply additional security measures to protect it
  • Comply with all applicable data protection laws

21. Data Processing Records

We maintain records of our data processing activities as required by GDPR. These records include:

  • Categories of personal data processed
  • Purposes of processing
  • Categories of data subjects
  • Recipients of personal data
  • Data retention periods
  • Security measures implemented

22. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

General Inquiries: [email protected]
Data Protection Officer: [email protected]
Address: 123 Fishing Lane, London, SW1A 1AA, United Kingdom
Phone: +44 (0) 20 7453 5612
Response Time: We aim to respond to all inquiries within 30 days, and typically respond within 5-7 business days